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Monthly Archives: January 2017


Make It Easy For People To Share

Leadership Nudge – Make It Easy For People To Share

One of the things that is most important for leaders to do is help uncover what the team knows. A leader makes it easy for people to share what they know. One of the great tools to make it easy are these probability cards. The key is don’t ask questions like;

“Are we sure?”

“Should we do this, yes or no?”

Instead, pass out Probability cards and ask questions like;

“How sure are you?”

Or “What’s your enthusiasm for this project?”

Or “What’s the probability that this assumption will come true?”

Have everyone around the table play one of their cards. You are going to get a range of responses, which is great. The probability cards have these seven numbers; 1, 5, 20, 50, 80, 95, and 99. There is no zero and no 100. There is also a question mark card. We use this card when someone needs more information before they can commit.

So here’s how it works. Invite the team to each select an appropriate card.  You can play them face down or face up. If it’s a high trust team you can play them face up.  After the cards are played, the leaders should scan the table and look for the high and the low response. The reason we do this is to give voice to the high perspective and give voice to the low perspective. We call it embracing the outlier. Only after that can you make the best decision. That can happen because you have uncovered what everybody thinks.

Our Leadership Nudge to you this week is this:

Replace “Are you sure?” with “How sure are you?”

Let us know what how it goes!

Click here to find the Probability Cards we use.

Enroll for the Leadership Nudge –  www.davidmarquet.com 

Click here to read my Forbes article on mentoring programs and why you don’t want to have one.

How Sure Are You?

Leadership Nudge –  HOW SURE ARE YOU?

When you are in France, it’s ok to say “Bien sur.” But in English you don’t want to ask the question “are you sure?” It’s provocative and you don’t really learn anything. We tend to ask because we want to test and probe to see that the person is really confident in what they are saying, but a better way to ask that is to say “how sure are you?” or “how confident are you?” Even better, “what do you see that is making you come to this conclusion?” When we ask “how sure are you?” it trains your brain to give people opportunity to share what they know and what they have learned that helped them make decisions.

Our Leadership Nudge to you this week is this:

Replace “Are you sure?” with “How sure are you?”

Let us know what how it goes!

Enroll for the Leadership Nudge –  www.davidmarquet.com

Why Your Resolutions Won’t Stick

Leadership Nudge –  WHY YOUR RESOLUTIONS WON’T STICK

If you’re like most people you are going to make or you’ve already made a New Year’s resolution. And if you’re like most people you’re going to fail. Here’s why: Number one, it wasn’t specific enough. You said something like “Oh, I’m going to lose weight.” Or “I’m going to be healthier.” Number two, you didn’t set an actual plan. You talked about the outcome but not the way to get there. And number three. You didn’t set a formal accountability partner – someone who you trust and respect that you’re going to report and feel accountable to in terms of this progress.

So, if you really want to keep your New Year’s resolution, say something like this. Let’s take weight loss, which is the number one resolution most years. You say to yourself, “Hey, on December 1st, I’m going to weigh less than 180 pounds by keeping a food log of everything that I eat and not eating bread after lunch. And I’m going to have a weekly call with my brother who’s going to hold me accountable to that behavior.”

Our Leadership Nudge to you this week is this:

To achieve your New Year’s resolution – be specific – have a detailed plan – commit to an accountability partner!

Let us know what how it goes!

Enroll for the Leadership Nudge –  www.davidmarquet.com

Give Control First

Leadership Nudge – GIVE CONTROL FIRST 

One of the fundamental concepts of Intent-Based Leadership™ is the relationship between how much control, how much decision making authority we can give people, and their level of competence and clarity. Generally, we say leaders need to tune the level of control to the level of competence and clarity. We explained that concept in Leadership Nudge 131- Avoid Chaos Tune Control and we call that figure 1a.

screen-shot-2016-12-12-at-16-01-00

This week we are explaining figure 1b. This figure shows how we help our teams move up and to the right. What is happening is that algorithms and bots keep eating up the low end of this curve. There are two key things to understand about figure 1b. Number one, is the steps are small. We want to move in small positive steps. Number two is the first step is up. In other words, the leader has to give more control first. This allows the person to expose their level of competence and clarity. We normally think that when our teams demonstrate competence and clarity (moving right on figure 1b), then I am going to give you more control. That is the perspective of the leader.

If you are team member, your job is to do the exact opposite. Your job is to be transparent and open with your boss about how much competence and clarity that you have. That it makes it easy for him or her to give you more control.

Our Leadership Nudge to you this week is this:

Give control first.

Let us know what how it goes!

Enroll for the Leadership Nudge –  www.davidmarquet.com

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