Leadership Nudge – Time Out, Listen with Hourglass
My Leadership Nudge to you this week is designed to help you practice awesome listening skills. I call it “Time Out” and it comes from my friend Dave Adams.
Here’s how it works. When someone from my team comes to talk to me I break out a timer. In the video I use a one-minute sandglass. When my team member has my attention, I flip over the timer. And just listen. All I can do, until the sand runs out, is listen.
I can’t think about questions that I might ask. I can’t formulate my response. I can’t tell them my story and I can’t solve my team member’s problems. All I can do is listen to my team and learn from them.
Only after the sand runs out can I actually respond. This ensures that I focus on them and listen before I respond.
My leadership nudge to you this week is this:
Find an hourglass or sandglass. When your team comes to you with information, flip it over and simply listen to your team until the sand runs out.
Let us know how it goes!
Enroll for the Leadership Nudge – www.davidmarquet.com
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