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Monthly Archives: March 2016


Avoid Group Think

Leadership Nudge – Avoid Group Think

Today we are going to talk about avoiding group think using this one simple tool. We use probability cards. The key to avoiding group think is to ask people what they think first before you have the conversation – before you contaminate them with what you think, or what the group thinks.

We use this deck of cards that has a 1, 5, 20, 50, 80, 95, and 99 card. We can ask a question like, “how strongly do you feel that we should include this feature in the new software?” or “how strongly do you feel that we should delay the release?” or “what’s the probability that this assumption will come true?” We then have people in our teams slide out a number card, face down. The meeting facilitator then flips them all face up.

At this stage, the key is to focus on the outliers. Let’s say we turned the cards face up and most of them were 95 and 99 cards. You even noticed a few 80 cards. The group seems very heavily weighted in one direction.  Then you notice a 5 card. You think to yourself, “Well, why might someone put out a 5?” You don’t need to necessarily call out the person that put the 5 out. Just say, “let’s talk about it, why might someone put out a 5?” Let your team talk before you share.

My leadership nudge to you this week is this:

Ask the team first. Hear what they think, and then have the conversation.

Let us know how it goes!

Enroll for the Leadership Nudge – www.davidmarquet.com

What Is trust?

Leadership Nudge – What is Trust?

Today we are going to talk about trust. Trust means trust! Trust does not mean trust and competence merged together. Continue reading

Say Tell Me About Not Tell Me Why

Leadership Nudge – Say Tell Me About Not Tell Me Why

One of the hardest things for a leader to do is to decide whether or not to let their people fail. Continue reading

Say I Don’t Not I Can’t

Leadership Nudge – Say I Don’t, Not I Can’t

When people have control over their work, they are healthier, happier, and more productive. The idea that people with control have better outcomes works even when it comes to ourselves. For example, let’s say you made a resolution not to miss your workout. Is it better to say “I don’t miss my workout,” or “I can’t miss my workout?” Continue reading

Practice Deliberate Action

Leadership Nudge – Practice Deliberate Action

One of the most important things we did on SANTA FE while implementing Intent-Based-Leadership was to inject thinking in everything we did. In particular, between the impulse to do something and act of doing it, we would pause and vocalize what we were doing.

If we were going to press a button to energize a display it might sound something like this. I would have the impulse to turn the display on. I would point at the button,  say, “Turning the display on,” pause, and then push the button.

This practice allowed the team around me the opportunity to back me up and I would have once last chance to think, “Is this the right thing to do?”

My leadership nudge to you this week is this:

Practice deliberate action. Pause before you take an action and verbalize what you intend to do, and then take your action.

Let us know how it goes!

Enroll for the Leadership Nudge – www.davidmarquet.com

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