» Mistakes Happen – Say “Thank You” Mistakes Happen – Say “Thank You” – David Marquet

Mistakes Happen – Say “Thank You”

You can’t fix problems you don’t know about.

The next time someone reports a mistake to you, say “Thank you.”

If you find the mistake go to the person and let them know “its ok.”

Training your brain to react positively in response to an admitted error makes it safe for your people to tell you about problems.

Learn more – www.davidmarquet.com

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