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Monthly Archives: January 2015


What is Leadership?

Intent-Based Leadership starts with rejecting the idea that leadership is for the select few at the top and instead embracing in highly effective organizations, there are leaders at every level. This method of leadership is based on empowerment, not ego, and process, not the personality of the leader. Continue reading

Introducing… Create Leaders at Every Level – Online Course!

Do you feel like you’re being micro-managed and that your great ideas go unheard? Is your time and energy being drained by putting out fires and supporting your staff that seem unable to solve problems on their own?

We get it.

Here’s HOW to make a change in your work environment.

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Weekly Nudge – Assume the Best


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“We learn” Manifesto from the Santa Fe

Screen Shot 2015-01-22 at 9.23.09 AMUSS Santa Fe Creed “We Learn”

What do we do on a day‑to‑day basis?

We learn.

Why is “learning” a better word than “training?”

Training implies passivity; it is done to us. We are trained; we attend training. Learning is active; it is something we do.

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Make the Switch – “I think we should…”

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Weekly Nudge – Put it on the Calendar

The next time you make a commitment to do something— put it in your calendar, not on your to-do list. This includes:

  1. Emails
  2. Phone Calls
  3. Text Messages
  4. Voicemails
  5. Office Meetings
  6. “Do you have a minute…?” Moments

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What if everyone were engaged and contributing? What if…


Creating Intent-Based Leadership organizations results in everyone engag​ing​ and contributing​ their full intellectual capacity. A place where people are healthier and happier because they have more control over their work – a place where everyone is a leader.
Screen Shot 2014-10-16 at 6.26.39 PM

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Elephant in the Room – Replace Assumptions with Open Communication

We can train our brains to replace assumptions with open communication. Continue reading

Mistakes Happen – Say “Thank You”

You can’t fix problems you don’t know about. Continue reading

7 Steps to Learning from Our Mistakes

Here a sailor loads a torpedo. Even when operations don’t have glaring problems, an assessment can reveal areas for improvement.Screen Shot 2015-01-02 at 11.20.24 PM

Learning from Mistakes is key to Continuous Improvement. Here’s a 7 step process.

You would like the practice of learning from your mistakes throughout your organization. Learning is the key to continuous improvement and our own mistakes provide the best cases because we have more insight into what happened and more immediacy since it happened to us.

The most important principle is that of proportional response in that the scope and detail of the investigation should match the severity of the error. If you make it too hard to conduct critiques then they won’t happen without oversight. If you make the critiques too simplistic, you won’t learn anything. The following approach can be scaled up to significant problems such as Fukushima plant melt-down and down to low level procedural errors.

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